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  1. Homepage
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  3. FAQ

How long does it take to produce my order?
The current processing time shown at the right side of the frontpanels.de website.
Usually it takes ~7 work-days becuase everything is custom made/built to order.


I do have abselutely no frontpanel layout or... I have a layout but it needs to be changed... can you do it?
Yes. Thats possible. But it's the same as doing a new pcb layout from scratch.

I need to charge 15€ (+VAT) for every 15 minutes of work.

 

Which material do you have?
We have standard anodized colours available such as Black, silver, red, green, gold anodized aluminum.
Please look here for more information: Material

Which files can be used?
Every file can be used. Just send me what you have. Even pdf or a hand drawn frontpanel will be fine.


What about the price?
Generally cheaper than all others.

Is it possible to force in closed insert nuts?
Yes, thats possible.
Now we can even weld nuts into the frontpanel. Available M3 thread length are:

8mm, 10mm, 15mm, 20mm, 30mm

19" Enclosure holes

All 19" enclosures will have the "double-d" holes to screw the panel into a 19" rack. But there are 4 additional holes which are needed to fix the frontpanel to the enclosure. Generally there is no standard of the position and size of these holes as every enclosure manufacturer has different positions and diameters.
So if you buy a panel you need to tell me if you want to have the holes made for one of my enclosures, and which one, as I offer different enclosures.
Normally if you buy one panel and one enclosure I will make the holes automatically into the panel.
If you just order a panel without an enclosure I normally make no holes in it. (unless you tell me the position and size of these holes)
If you want to have holes drilled I need the horizontal and vertical distance between the holes.(center to center position) and I need to know the hole diameter.

 


Is is possible to use customer material?
Yes, but only aluminium, brass, plastics, pcb/fr4. We cannot work with steel. And if we would do this, it wouldn't make sense because the edges or the engravings will start to corrode after a while.

Can I send painted frontpanels for engraving?
Thats possible. But it will only work if the panels are painted properly. Home-painted panels are not good for this. The paint isn't strong enough. If you give the panels to a car paint shop it will be much better. If you want to do it yourselfs, you should use a primer or ground coating and let the panel dry for weeks.

I want to have a logo on my panel?
If you want to have a logo on the frontpanel and you don't know how to do this... no problem - just send an email.

I can't wait 10 work-days, I need the panel faster. Whats the extra charge?

7-work days: 0% extra charge
3-work days: 50% extra charge
1-work day: 100% extra charge

 
What are the prices?
Iam always trying to have competitive prices. If you've got a good price for something, please let me know and I'll try to beat the price with a 20% discount.

Do you offer any discount when ordering more of the same part?

The discounts for Frontpanels are:
  5 pieces or more:  10%  discount
10 pieces or more:  20%  discount
20 pieces or more:  30%  discount
30 pieces or more:  40%  discount
50 pieces or more:  45%  discount
100 pieces or more: 50% discount
200 pieces or more: 55% discount

 

Which file formats can be used?
Just send me what you have and we will sort it out. Always convert objects to path.
Converting any files into the machine CAD/CAM system needs time and sometimes things have to clearified within some emails. Converting files will be charged with 20€.

If you can... please send me your drawing as PDF file and also send me the original file. (where the layout was created with)

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